HM Inland Revenue have "improved" their services and upped their security. What that means is that when we need to log on on-line, we have to enter a unique pass code every time we wish to gain access.
Typically, this involves a mobile phone as the pass code is texted out to you. The problem is that we have been non-resident in the UK and do not possess a UK mobile phone.
I wonder how they intend us expats to contact them or send in our income tax returns?
I will be writing to them shortly to see what they suggest and will keep you posted...